88 Old Street
London
EC1V 9HU

Tel (housing advice): 0808 800 4444
Tel (general enquiries, NOT housing advice): 0300 330 1234
Web: www.shelter.org.uk
Best time to telephone (housing advice): 8am - 8pm, Monday to Friday, 8am - 5pm Saturday and Sunday.

Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. They do this by giving advice, information and advocacy to people in housing need, and by campaigning for lasting political change to end the housing crisis for good.

Shelter cannot house you, but they can give confidential help to people with all kinds of housing problems. Shelter tackles the root causes of bad housing by lobbying government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people. Their campaigns bring aspects of bad housing to the attention of the media and the public, who help fight for solutions. As a leading expert on housing in Britain, they develop practical solutions to address the housing crisis. They also work in conjunction with the housing sector to promote good practice, publish reports, and deliver professional training.