Citizens Advice Scotland
1st Floor, Spectrum House
2 Powderhall Road
Edinburgh
EH7 4GB
Tel: 0131 550 1000
Web: www.cas.org.uk
Citizens Advice Scotland (CAS) is the umbrella body for all citizens advice bureaux (CAB) in Scotland. Bureaux provide free, impartial and confidential advice to the public on a wide range of issues, including welfare benefits, money problems and legal issues. Some Scottish bureaux now offer advice on an outreach basis in healthcare settings.
CAS also runs the Independent Advice and Support Service (IASS). There are IASS caseworkers in every Health Board in Scotland who deal with concerns and complaints about any NHS service. IASS is available for anyone who uses the NHS and supports patients, their carers and families in their dealings with the NHS and in other matters affecting their health.
To find your nearest CAB or IASS caseworker, visit the Citizens Advice Scotland website or look in the phone book under 'Citizens Advice Bureau'.