Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0345 015 4033
Web: www.ombudsman.org.uk
The Parliamentary and Health Service Ombudsman investigates complaints about UK government departments and their agencies, and the NHS in England. Complaints should first be taken up locally with the local hospital, clinic or surgery. If the complaint is not dealt with satisfactorily locally then the complaint can be made to the Ombudsman. The Ombudsman is completely independent of the NHS and the Government. There is no charge for the Ombudsman's service.