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Samaritans

Postal Helpline:

Chris
P O Box 90 90
Stirling
FK8 2SA

Helpline (UK): 08457 90 90 90 *
Helpline (ROI): 1850 60 90 90
Email helpline: jo@samaritans.org
Minicom (UK): 08457 90 91 92 *
Minicom (ROI): 1850 60 90 91
Tel (Admin): 020 8394 8300
Web: www.samaritans.org
*Please see website for latest call charges.

Samaritans' mission

Samaritans is available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

24 Hour Availability

Callers can contact Samaritans 24 hours a day by telephone, letter, e-mail and minicom. Callers can also visit a branch for face-to-face support. Each branch will advertise when they are available for face-to-face support.

Samaritans was established in 1953 and now has over 200 branches throughout the UK & Ireland. A list of local branches can be found on their website.

Emotionally Supportive

Callers in need of Samaritans' service are accepted without prejudice and encouraged to talk or write about their feelings, acknowledge their emotions and explore options.

Volunteers use their listening skills, recognise the needs of callers and respond appropriately. Volunteers will not impose their own convictions, or influence callers, in regard to politics, philosophy or religion.

Checked: 5 Jul 2011
For the planned review period see the Data Creation and Quality Control Process.

Comprehensive patient resources are available at www.patient.co.uk

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