Complaints

UK sources of information and / or support

 Department of Health - Complaints

Information on the complaints procedure for the NHS, social services and Department of Health.

 NHS Main site

Has a section called How to complain.

 Health Service Ombudsman

Do you have a complaint about the service you have received from the NHS? The Health Service Ombudsman can help you.

 Patients Association

Listening to patients and speaking up for change.

 Dental Complaints Service

Set up by the General Dental Council. Helps patients and dental professionals resolve complaintsabout private dental services. NHS patients have had access to the NHS complaints process for years. This service provides a complaints resolution service for those who are treated privately.

See also our advocacy page and our legal page.

Further sources / more detailed information

Some non-UK sites

The following list popular non-UK health information sites with content aimed at the general public. They are mainly from the US. They have not been checked to see if information about the above topic is included but these large sites are comprehensive.

• Non-UK disease / illness sites
• Non-UK self-help / support group sites

More detailed medical information

The following list online sources of more detailed medical information, mainly from the UK. These sites are mainly aimed at health professionals, but are of interest to all. They have not been checked to see if information about the above topic is included, but information about most medical topics can usually be found.

• PatientPlus - hundreds of medical reference articles provided by Patient UK.
• Evidence Based Medicine - such as from Clinical Evidence, The Cochrane Library, etc.
• Database of UK Clinical Guidelines - from NICE, SIGN, Clinical Knowledge Summaries, etc.
• Medline - abstracts available from thousands of journals.
• Sites listing free online medical textbooks and journals.
• Sites listing free medical images - pictures, atlases, anatomy, skin diseases, etc.