2. Patient Access

Patient Access

Now book appointments & repeat prescriptions on your mobile and desktop

Available on android and iOS

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Patient Access is now available for your mobile device

Download Patient Access for Android Download Patient Access for IOS

What is Patient Access?

With Patient Access, you can now access your local GP services at home, work or on the move — wherever you can connect to the internet. What's more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.

  • Book an appointment.
  • Order repeat prescriptions.
  • Change your address details.
  • Send secure messages to your practice.

Please note: your local practice may not offer every Patient Access feature. Ask at your surgery to find out which are available to you.

I had to quickly get more of one drug for muscle spasms recently, and rather than ring the surgery to explain, I typed a short note to the receptionist via an online form and it was delivered that day.

———  Andrea Hartely

Patient at Haughton Thornley Medical Centre, Cheshire

How to use Patient Access on desktop

Patient Access is really simple to use, but to help you along the way, we've produced some easy-to-follow instructional videos

Can I use Patient Access?

Around 1 in 4 practices currently offer this service. When you register a check will be made to see if your practice offers the service.

If you can't currently get access you can register your interest for the future.

How do I register?

Simply complete the form here, ask at your surgery, or click register now to find out if Patient Access is available to you.

Register now

Is my information secure?

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.