Patient Access

The convenient way to book GP appointments online

Patient Access is only available to patients who are registered with a participating Patient Access practice. To find out if your practice offers internet appointment booking, please ask at your local surgery or register online here.

Using Patient Access, you can view, book and cancel appointments at your local GP surgery from home, work or on the move - wherever you can connect to the internet. What's more, because Patient Access is a 24 hour online service - you can do this in your own time, day or night.

Plus, Patient Access is not just for booking GP appointments - the popularity of online appointment booking has led to more online features being added, including:

  • Repeat prescription ordering
  • Change of address
  • New patient pre-registration
  • Secure message facility
  • Viewing medical record

Please note: your local practice may not offer every Patient Access feature. Ask at your surgery to find out which are available to you.

Secure personal information

All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.

Frequently Asked Questions

View our FAQs here


Patient Access is the new name for EMIS Access.