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Data Security and Caldicott Guardianship

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The 1997 report of the Review of Patient-Identifiable Information, chaired by Dame Fiona Caldicott (the Caldicott Report), made a number of recommendations for regulating the use and transfer of patient-identifiable information between NHS organisations in England and to non-NHS bodies.1,2
It set out 6 principles to consider when any patient identifiable data is accessed or passed on.

  1. Justify the purpose(s) for using confidential information.
  2. Only use it when absolutely necessary.
  3. Use the minimum that is required.
  4. Access should be on a strict need-to-know basis.
  5. Everyone must understand his or her responsibilities.
  6. Understand and comply with the law.

Larger NHS organisations (and non NHS organisations using the data) need to nominate an appropriate Caldicott guardian to act as the ‘conscience’ of the organisation, who then helps to enable appropriate information sharing whilst ensuring the application of the principles above, and advises on options for lawful and ethical processing of information as required.

Key Caldicott Guardian Responsibilities2

  • Strategy & Governance: the Caldicott Guardian should champion confidentiality issues at Board/management team level, should sit on an organisation’s Information Governance Board/Group and act as both the ‘conscience’ of the organisation and as an enabler for appropriate information sharing.
  • Confidentiality & Data Protection expertise: the Caldicott Guardian should develop a knowledge of confidentiality and data protection matters, drawing upon support staff working within an organisation’s Caldicott function but also on external sources of advice and guidance where available.
  • Internal Information Processing: the Caldicott Guardian should ensure that confidentiality issues are appropriately reflected in organisational strategies, policies and working procedures for staff. The key areas of work that need to be addressed by the organisation’s Caldicott function are detailed in the Information Governance Toolkit.
  • Information Sharing: the Caldicott Guardian should oversee all arrangements, protocols and procedures where confidential patient information may be shared with external bodies both within, and outside, the NHS and CSSRs. This includes flows of information to and from partner agencies, sharing through the NHS Care Records Service (NHS CRS) and related IT systems, disclosure to research interests and disclosure to the police.

Individual general medical and dental practices, pharmacists and opticians do not need to appoint a Caldicott Guardian, but do need to have an Information Governance lead who should be a lead clinician or high level manager, with the knowledge and authority to provide the same role.3

In GP surgeries, the responsibility for making decisions about disclosure ultimately rests with the GP.4 Data Protection officers may be available to advise on subject access requests by members of the public, and guidance on dealing with such requests is available on the Department of Health website.

The Data Protection Principles

Personal data must be:

  1. Processed fairly and lawfully
  2. Processed for specified purposes
  3. Adequate, relevant and not excessive
  4. Accurate and kept up-to-date
  5. Not kept for longer than necessary
  6. Processed in accordance with the rights of data subjects
  7. Protected by appropriate security (practical and organisational)
  8. Not transferred outside the European Economic Area without adequate protection


Document references
  1. Patient confidentiality and Access to Health Records, Department of Health
  2. The Caldicott Guardian Manual, Department of Health (2006)
  3. Information Governance, NHS Connecting for Health.
  4. Records management: NHS code of practice, Department of Health, Publications policy and guidance (Apr 2006)
Acknowledgements EMIS is grateful to Dr Huw Thomas for writing this article. The final copy has passed scrutiny by the independent Mentor GP reviewing team. ©EMIS 2008.
DocID: 6955
Document Version: 1
DocRef: bgp26058
Last Updated: 10 Jun 2008
Review Date: 10 Jun 2010

The authors and editors of this article are employed to create accurate and up to date content reflecting reliable research evidence, guidance and best clinical practice. They are free from any commercial conflicts of interest. Find out more about updating.

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